Your personal data is safe on b99game — and that is not just a claim. This page explains in detail what information is collected, why it is collected, and how it is kept secure.
How b99game handles your data — six key points at a glance
B99game only collects information that is genuinely needed to provide its services. No unnecessary or irrelevant data is requested.
256-bit SSL/TLS encryption, secure data centers, and regular security audits — your data is protected to the highest standard.
B99game never sells your personal information. It is not passed on to third parties for marketing or any other commercial purpose.
You have the right to view, correct, or request deletion of your personal data. Contact support and we will assist you.
B99game uses cookies solely to enhance your experience. This page clearly explains what each cookie does.
B99game manages data in accordance with international data protection laws and the guidelines of relevant regulatory authorities.
B99game collects different types of information at different stages — the reason for each is explained below.
Name, date of birth, gender — core details provided at registration. Used for age verification and account identification.
Mobile number and email address. Used for account security, sending OTPs, and delivering important notifications.
Payment methods and transaction history. Raw bank details are never stored — only payment references are kept.
Betting history, wager amounts, and win/loss records. Used to support responsible gaming and improve our services.
IP address, device type, browser information, and login timestamps. Used for security verification and fraud detection.
Cookies are used to remember your preferences, maintain your login session, and measure platform performance.
B99game's Privacy Policy is written in plain language so every user can understand it. By using your account, you agree to this policy. If you have any questions, feel free to ask via live chat.
This privacy policy applies to all services on the b99game platform — the website, mobile app, and any related channels. As an internationally licensed gaming platform, b99game follows international standards to protect user data.
If you create an account on b99game or use its services, this privacy policy applies to you. It is worth reading through once — your rights and b99game's responsibilities are both clearly set out here.
B99game may update this policy at any time. If changes are made, you will be notified via your registered mobile number or email. Advance notice will be given before any major changes take effect.
B99game collects your information in several ways. Each method and the data gathered at that point is explained below.
Please Note: b99game will never ask for your password or full payment PIN via support chat. If anyone asks for this, it may be a fraud attempt.
B99game uses the data it collects for specific purposes only. It is never used beyond the reason it was originally collected.
Marketing Communications: If you do not wish to receive offers and promotional messages from b99game, you can turn off notifications in your Account Settings. This will have no effect on your account or access to our services.
B99game employs multiple layers of security to protect your data, all in line with the highest industry standards.
In the event of a data breach: In the event of a security breach, affected users will be notified promptly and the necessary steps will be taken. b99game is committed to full transparency in such matters.
Cookies are small text files stored in your browser. b99game uses cookies to keep the platform running smoothly and to improve your experience.
The cookies used by b99game fall into three categories:
You can delete or block cookies through your browser settings. However, disabling essential cookies may prevent certain parts of the platform from working properly.
You have specific rights regarding your personal data. b99game respects those rights and will assist you upon request.
| Rights | Description | How to use |
|---|---|---|
| Right to Access | You can view what personal information b99game holds about you. | Submit a written request to support |
| Right to Rectification | You can request corrections to any inaccurate or outdated information. | Account Settings or Support |
| Right to Erasure | After closing your account, you may request that your data be deleted. However, certain information may need to be retained for legal reasons. | Request via support |
| Right to Data Portability | You may request your data in a structured, portable format. | Request via support |
| Right to Object | You can object to marketing communications. | Account Settings |
B99game will respond to rights requests within 30 days of receipt. In complex cases this may extend to 60 days — you will be notified if so.
B99game does not retain data beyond what is necessary. However, certain information must be kept for a defined period to meet legal obligations.
After the retention period, data is securely deleted or anonymised — so it can no longer be used to identify anyone.
For any questions, concerns, or rights requests related to this privacy policy, please get in touch using the methods below.
Privacy-related complaints are typically responded to within 48 hours. Complex data requests are resolved within 30 days.
Terms & Conditions & Responsible Gaming This page also contains important information related to this privacy policy.
Using any online platform involves sharing some information — that's just how it works. The real question is what's being done with it. b99game believes that question deserves a straight answer, not a runaround.
Many users are concerned about payment details — especially mobile banking numbers and PINs. b99game is clear on this: your bKash or Nagad PIN is never requested or stored. During payment, you complete the transaction directly in your own mobile banking app — b99game only confirms that the payment has been received.
Many users also wonder about IP address collection. It is primarily a security measure — an unexpected login from an unusual location can be a sign of suspicious activity. IP tracking helps detect unauthorized attempts to access your account. It is there to protect you.
Keeping a record of gaming history matters too. b99game believes in responsible gaming — and making that work means understanding each user's gaming patterns. If someone suddenly starts playing much more frequently or loses an unusually large amount, the system can detect it and offer support.
B99game takes a transparent stance on cookies. Third-party advertising cookies are not used — there is no tracking to show b99game ads when you visit other sites. The cookies in use exist solely to keep the platform functioning properly.
b99game's Commitment in Brief: Your data is collected to provide you with services, not to be sold. It is protected with the highest-grade technology. And you can view, correct, or request deletion of it at any time.
A secure platform, transparent policies, and 24/7 Bengali support — your experience on b99game is well protected.