Two-Factor Authentication (2FA) the most important security feature for your b99game account. With it enabled, no one can access your account even if your password is compromised.
Follow these steps to get started:
1. Log in and click the profile icon at the top right.
2. Go to "Account Settings" → "Security".
3. Find the "Two-Factor Authentication" option and toggle it on.
4. A confirmation OTP will be sent to your registered mobile number — use it to activate.
After this, any login from a new device or browser will require both your password and a one-time OTP sent to your mobile. On trusted devices, enabling "Remember me" means you won't need to enter the OTP every time. Keeping 2FA enabled is strongly recommended for your security.
Follow these steps to get started:
1. Log in and click the profile icon at the top right.
2. Go to "Account Settings" → "Security".
3. Find the "Two-Factor Authentication" option and toggle it on.
4. A confirmation OTP will be sent to your registered mobile number — use it to activate.
After this, any login from a new device or browser will require both your password and a one-time OTP sent to your mobile. On trusted devices, enabling "Remember me" means you won't need to enter the OTP every time. Keeping 2FA enabled is strongly recommended for your security.
Deposits made via bKash, Nagad, or Rocket are typically 30 seconds to 5 minutes credited to your b99game account. During peak network traffic or gateway load, it may take up to 15 minutes.
If it still hasn't arrived after 15 minutes:
1. Confirm that the amount was deducted from your bKash/Nagad — you should have received a confirmation SMS on your phone.
2. Go to "Transaction History" in your b99game account and check whether it shows a "Pending" status.
3. If your payment was deducted but your balance wasn't updated, contact us via live chat — provide the transaction time, amount, and your bKash/Nagad number.
For failed transactions, the funds Within 24–72 hours will be returned to your mobile banking account. Providing a support reference number helps speed up the process.
If it still hasn't arrived after 15 minutes:
1. Confirm that the amount was deducted from your bKash/Nagad — you should have received a confirmation SMS on your phone.
2. Go to "Transaction History" in your b99game account and check whether it shows a "Pending" status.
3. If your payment was deducted but your balance wasn't updated, contact us via live chat — provide the transaction time, amount, and your bKash/Nagad number.
For failed transactions, the funds Within 24–72 hours will be returned to your mobile banking account. Providing a support reference number helps speed up the process.
b99game's referral program gives you a unique personal referral code or link remains active. When someone registers using your code and makes their first deposit, you'll receive a bonus.
What you need to do to claim your reward:
1. Log in and go to the "Profile" or "Referral" section — there you'll find your unique referral code and a shareable link.
2. Send that link or code to your friend. They'll enter the code when registering.
3. When your friend makes their first deposit, the referral bonus will be credited to your account automatically.
Typically, for each successful referral ৳300–৳500 in bonus is available — the exact amount depends on the current offer. For full details on the referral offer, on the Promotions page is provided.
What you need to do to claim your reward:
1. Log in and go to the "Profile" or "Referral" section — there you'll find your unique referral code and a shareable link.
2. Send that link or code to your friend. They'll enter the code when registering.
3. When your friend makes their first deposit, the referral bonus will be credited to your account automatically.
Typically, for each successful referral ৳300–৳500 in bonus is available — the exact amount depends on the current offer. For full details on the referral offer, on the Promotions page is provided.
b99game uses multiple layers of security to protect user data.
Technical security: All data and transactions 256-bit SSL/TLS Encryption protected. Passwords are never stored in plain text — they are kept in hashed form. Balances are held on a separate, secured server.
Whether your data is shared with third parties: Under b99game's privacy policy, users' personal information is never sold or transferred to advertisers or commercial third parties. Data is only shared with payment gateway partners for processing purposes, and strictly under contractual agreement.
Learn More Privacy Policy Read the page.
Technical security: All data and transactions 256-bit SSL/TLS Encryption protected. Passwords are never stored in plain text — they are kept in hashed form. Balances are held on a separate, secured server.
Whether your data is shared with third parties: Under b99game's privacy policy, users' personal information is never sold or transferred to advertisers or commercial third parties. Data is only shared with payment gateway partners for processing purposes, and strictly under contractual agreement.
Learn More Privacy Policy Read the page.
No. On b99game, each person is allowed only one account is permitted — this is a strict platform policy.
What happens if one person holds multiple accounts:
— all accounts will be permanently closed
— Bonuses and rewards on both accounts will be cancelled
— your balance may be held until identity verification is completed
Two different members of the same household (e.g. a husband and wife) may register separate accounts from the same device or internet connection — however, each person must have their own NID, mobile number, and banking account. It's a good idea to notify support in advance if this applies to you.
What happens if one person holds multiple accounts:
— all accounts will be permanently closed
— Bonuses and rewards on both accounts will be cancelled
— your balance may be held until identity verification is completed
Two different members of the same household (e.g. a husband and wife) may register separate accounts from the same device or internet connection — however, each person must have their own NID, mobile number, and banking account. It's a good idea to notify support in advance if this applies to you.
Minimum bet amounts vary across different games on b99game — but most games allow you to start with a very small stake.
Minimum bet by game:
— Slot Games: Slots typically start from ৳1 to ৳5 per spin
— Live Casino (Baccarat/Roulette): Minimum ৳50 to ৳100 per round
— Crash Game: Starting from as low as ৳10
— Sports Betting: Minimum ৳50 per bet
Once you open any game, the minimum and maximum bet limits are displayed at the bottom or in the settings. If you're new, it's best to start with smaller bets until you get comfortable with the game — that's part of responsible gaming.
Minimum bet by game:
— Slot Games: Slots typically start from ৳1 to ৳5 per spin
— Live Casino (Baccarat/Roulette): Minimum ৳50 to ৳100 per round
— Crash Game: Starting from as low as ৳10
— Sports Betting: Minimum ৳50 per bet
Once you open any game, the minimum and maximum bet limits are displayed at the bottom or in the settings. If you're new, it's best to start with smaller bets until you get comfortable with the game — that's part of responsible gaming.
A few important things to know about withdrawals on b99game:
Regarding fees: b99game does not charge any withdrawal fees. However, when cashing out to your bKash or Nagad account, the mobile banking provider may deduct their own transaction charges — this is outside b99game's control.
Regarding limits:
— Minimum withdrawal: ৳300
— maximum daily limit for standard accounts: ৳50,000
— VIP members have higher daily limits, which vary by tier
Timing: Withdrawals on KYC-verified accounts are typically processed within 1–6 hours Requests made after midnight may be processed the following morning. Without KYC, withdrawals may be delayed or placed on hold.
Regarding fees: b99game does not charge any withdrawal fees. However, when cashing out to your bKash or Nagad account, the mobile banking provider may deduct their own transaction charges — this is outside b99game's control.
Regarding limits:
— Minimum withdrawal: ৳300
— maximum daily limit for standard accounts: ৳50,000
— VIP members have higher daily limits, which vary by tier
Timing: Withdrawals on KYC-verified accounts are typically processed within 1–6 hours Requests made after midnight may be processed the following morning. Without KYC, withdrawals may be delayed or placed on hold.